Incident Reporting Software

Incident are also known as "near misses". Both accidents and incidents are unplanned, and both can result in damage of places or things, however, only accidents can cause injury or illness. To sum up; all accidents are incidents, but not all incidents are accidents.

Incident reporting software enables incident & hazard tracking for employers and employees, via the use of technology. This technology allows for systemic tracking, resulting in a succinct and precise of incident reporting. A major benefit of incident reporting software is the ability to report on incidents in realtime, which allows you to avoid unnecessary delays and track the process in each step.

An incident reporting option is a crucial element of any health and safety software within a workplace. The main benefit of using a software system like this is the ability to report on incidents as they occur and therefore being able to restore services back as quickly as possible. This enables real time control of any unplanned interruptions going forward.

Incident management software is much the same as incident reporting software. An accident occurs when the event is caused by error or chance. It is a bad event that usually results in some sort of damage or injury. For example, some equipment on a site malfunctions and harms an employee.

The below is an outline of the main stages to reporting an incident:

Response - Employees should inform their manager as soon as an incident occurs. The managers first responsibility is to see that proper medical treatment is provided. Also, if the hazard still exists, the manager needs to immediately eliminate it.

Investigate - Once the response has been completed, a thorough on-site incident investigation should take place by an investigation team. This should take place quickly after the incident so those affected still have the situation fresh in their mind.

Analyse - After determining how an incident took place, it’s important to analyse the situation and identify the root cause. This is necessary for developing an effective plan of action for control. It’s important to identify primary, secondary and other contributing causes.

Action – Post analysis, it’s important recommend corrective actions that might include immediate corrective action, as well as long-term corrective actions such as employee training, preventative activities, evaluation of job procedures and hazard analysis.

Software such Engage EHS, allows organisations to manage their incident investigations through an online portal. This gives full traceability to the safety tam and allows the user to add pictures, documents, actions and notes at any point of the investigation process, recording each action that was taken. Detailed investigation elements support your safety team with root cause analysis

The Engage mobile app allows users to quickly report incidents and accidents as they happen. Simply complete the form to capture the core incident data. Users can attach images and accurate data locations to their report. The report is then submitted to the Engage EHS system in realtime.