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 Future Industrial Services Case Study

Future Industrial Services Case Study

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    Factor increase in Near-Miss Reporting

 Future Industrial Services Case Study

Name: Future Industrial Services

Location: Liverpool (UK Headquarters) 

Employees: 200

No. of Sites: 14-15 Sites across the UK

Industry: Utilities

Modules: Incidents, Audits, Risk, Training, Mobile, Plant and Contractors

Challenges & Solutions

Paper-based safety management system causing excessive admin work and wasting staff time

Before Engage EHS, Future Industrial Service were managing health and safety on a mainly paper and spreadsheet - based system. This created excessive admin work for employees. Using the Engage EHS system of modules, processes such as incident reporting, completing risk assessments and tracking training are now automated, freeing employees to focus on their jobs.

Difficulty collating documents across multiple business locations

Multiple locations across the country meant that sourcing safety documents was a time-consuming task. The Engage EHS system provided Future Industrial Services with a centralised, online system that enabled them to connect their safety processes across the entire business. 

Little to no reporting capabilities on their old system

According to Matthew Blake, Technical & Compliance Director at Future Industrial Services, the fragmented system they were using made it difficult to report on the data they were collecting. With the Engage EHS Insights feature giving them greater visibility of their data, they can now easily spot safety trends across the business.

The system allows you to present the good work you're doing in a very clear and concise way
  • Matthew Blake
  • Technical & Compliance Director
Design shape


A connected system that unifies Health & Safety across the business

According to Matthew, when they began their search for H&S software, they were wary of simply replacing their paper-based system with a ‘document bank’. They needed the system that could communicate actions to employees and across the software.

Bringing in Engage EHS has allowed the team at Future Industrial Services to work on one centralised system, while giving senior management full visibility on what is happening in all areas of the business.

An element of the system that particularly impressed Matthew was the ‘Actions’ feature. For example, if a control measure is brought up in a risk assessment, an action can be assigned to an employee. The ‘My Dashboard’ feature houses all of these actions and tasks. It allows users to see the list of tasks assigned to them, where they can arrange them based on priority. This ensures that deadlines are no longer missed.

Another positive affect has been seen in the increase of near miss reporting by a factor of 10 over the past 3 years, which Matthew attributes to the Engage EHS system.

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reduction in the Lost Time Injury rate at Coveris